The Signal in the Noise.
Incident Management Engineered for Scale.

Navi filters the chaos. We replace dumb paging with intelligent, hierarchical routing. Reduce MTTR by 40% and eliminate alert fatigue forever.

📄 Read the Manifesto

bash

$ curl -X POST https://api.navi.sh/v1/ingest \
  -d '{"alert": "db_latency_critical"}'

{
  "status": "ok",
  "incident_id": "inc_7xK9mP2",
  "escalation_policy": "default",
  "routed_to": "on-call-primary"
}

THE PROBLEM

The hidden cost of alert fatigue.

$9,000 / Minute.

The average cost of downtime for enterprise SaaS. Every second of delay in routing calls bleeds revenue.

👥

SRE Burnout.

40% of DevOps professionals report sleep disruption. 'Noise' causes turnover. Navi silences non-actionable alerts.

🖥️

Ghost Alerts.

When everything is urgent, nothing is. We deduplicate storms of 1,000+ logs into single, actionable incidents.

FEATURE DEEP DIVE

Escalation loops that never fail.

T+0m

Ingestion & Deduplication.

Navi verifies the signal.

T+1m

On-Call Developer Paged.

Push + SMS. Primary responder notified immediately.

T+15m

No Ack? Escalation to Tech Lead.

Secondary escalation path triggered.

T+45m

Crisis Mode. VP Notified.

Full executive escalation activated.

Configure custom routing policies per service.

{
  "service": "payments-api",
  "policy": {
    "steps": [
      { "wait": "1m", "target": "@oncall" },
      { "wait": "15m", "target": "@tech-lead" },
      { "wait": "45m", "target": "@vp-eng" }
    ]
  }
}

ARCHITECTURE SHOWCASE

Built for modern engineering teams.

🛡️

Multi-Tenant Security.

Complete logical Isolation. One domain, one organization. SOC2 Ready.

SOC2 Ready

📱

Mobile Command.

Acknowledge, Snooze, or Resolve from the lock screen. Native iOS and Android apps.

🔌

Integration Ecosystem.

Webhooks for everything. If it can send JSON, it can trigger Navi.

Slack Datadog Sentry

PRICING

Fair Pricing. No per-seat tax.

Monthly Yearly (2 months free)

Hacker

$0 /mo

Side Projects & Small Teams

✓ Up to 5 Users
✓ Unlimited Push, Email & Slack
✓ Basic Schedule
✓ 3-Day Log Retention
✗ No SMS / Voice Calls Upgrade to Pro to unlock SMS/Voice

⎇ Best Value

Pro Team

$29 /mo

per team

Startups & Growing Teams

✓ Unlimited Users
✓ Unlimited Schedules & Policies
✓ ✅ SMS & Voice Support
✓ 🎁 50 Urgent Credits/mo ℹ
✓ Native AWS/Datadog
✓ 30-Day Log Retention

Legends

Custom

Enterprise / Compliance

✓ Everything in Pro
✓ SSO Enforcement (SAML/Okta)
✓ 99.99% SLA Guarantee
✓ Priority Support (Dedicated Slack)
✓ Unlimited Log Retention
✓ Audit Logs

> cat usage_policy.txt

Telecom networks aren't free, but we don't mark them up.

Pro Plan: Includes ~$5/mo in credits (~50 SMS or 20 min calls).

Overage: Billed at cost (approx $0.01/SMS).

Hacker Plan: Digital channels only.

THE WHY US

Not all pagers are created equal.

Feature	Traditional Pagers	Navi.sh
Pricing	$30/user	Flat Fee / Fair Use
Deduplication	Add-on	Native Core
UX	Clunky 2010s	Modern & Dark Mode
Setup	Weeks	One curl command

FAQ

Frequently asked questions.

How does the "Flat Fee" pricing work?

We charge per team, not per user. This encourages entire teams to join the platform without billing anxiety.

Is the SMS delivery reliable?

Yes, we use multiple redundant providers to ensure delivery even if one network is down.

Can I migrate from PagerDuty?

Yes, we offer a one-click import tool for your schedules and services.

The Signal in the Noise. Incident Management Engineered for Scale.